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Terms & Conditions

Conditions of entry

We encourage respect for other patrons. One way of doing this is to not talk, text, or otherwise disturb fellow guests once the show has commenced. If you do disturb other patrons, you may be asked to leave and will forfeit your ticket with no refund.

No feet or shoes on seats.

No unaccompanied minors into the Theatre.

All food and/or drink taken into the auditorium must be purchased at the Theatre.

For your financial safety and to ensure your entry, do not purchase tickets from a third party – only purchase tickets directly from our website.

It is a condition of entry that no recording on any type of device is allowed.

Please follow any instructions given to you by the staff.

By purchasing tickets you are agreeing to abide by these rules.

Many of our shows sell out, so please when booking your seats, do not leave single seats. We reserve the right to move your seats to ensure there are no single seats between bookings.

We have ‘Last Chance Seats’ which is temporary seating in the back wings, to give more people the opportunity to see this amazing concert.

We also reserve the right to move your booking if needed, which we will do as minimally as possible.

Groupon/ Entertainment Book/ Complimentary Vouchers and other external offers are not valid for sessions deemed special events such as live concerts, special events, specialty screenings, festivals, externally organised films, etc and  and must be used as per their individual terms and conditions and expiry dates. External offers are not available to be redeemed online

Please do not leave single seats vacant when booking. Our system will move your seats to avoid single seats. If your seats are moved you will receive an update of your new seat numbers via email.

Gift Voucher terms & conditions

By purchasing or receiving a gift voucher, you agree to the following terms and conditions:

Vouchers cannot be exchanged for money.

We cannot replace or refund lost or stolen cards. Treat the card like cash & keep it in a safe place.

 

 

Website terms & conditions

By using this website, you agree to the following terms and conditions:

Copyright: All content, including text, graphics, logos, images, audio clips, and software on this website, is the property of Avoca Beach Theatre and is protected by Australian and international copyright laws.

Use of Website: You may only use this website for personal and non-commercial purposes. You may not use this website for any illegal or unauthorized purpose.

Ticket Sales: All ticket sales are final. No refunds or exchanges will be issued, except as required by law. All prices are in Australian Dollars and include GST where applicable.

Age Restrictions: Some movies may be rated for certain age groups. It is your responsibility to ensure that you meet the age requirements before purchasing tickets.

Disclaimer of Liability: Avoca Beach Theatre is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use or inability to use this website or any of its content.

Governing Law: These terms and conditions are governed by the laws of New South Wales, Australia.

Privacy policy

This privacy policy explains how Avoca Beach Theatre collects, uses, and protects your personal information.

Collection of Information: We may collect personal information such as your name, email address, and phone number when you purchase tickets or sign up for our newsletter as well purchasing a voucher.

Use of Information: We use your personal information to process ticket sales, send you email newsletters, and to improve our services. We do not sell or share your personal information with third parties unless required by law.

Security: We take reasonable measures to protect your personal information from unauthorized access or disclosure.

Cookies: We use cookies to personalize your experience on our website and to analyze website traffic.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Changes to Policy: We reserve the right to change this privacy policy at any time without notification.

If you have any questions or concerns about our terms and conditions or privacy policy, please contact us

If you’d like to see our frequently asked questions click here

Disturbance

Everyone has the right to quiet enjoyment of their entertainment options here at the Theatre. Anything that disturbs others will be requested to stop by the staff, and if the behaviour continues, the patron/s will need to leave immediately. All patrons need to follow instructions given by our staff.